What is New Roots Relocation like to work with?  

Read what our clients have to say:



Relocated from South Africa to Toronto

I had the pleasure of working with Susan, during my move from South Africa to Canada. Her assistance was invaluable throughout the entire process. Susan's dedication to her clients is commendable. She not only provided me with a wealth of information about life in Canada but also took the time to understand my personal needs and preferences.



Relocated from New Zealand to Halifax

New Roots (Susan) is a truly professional and outstanding service. She helped our family move for work from New Zealand to Nova Scotia and facilitated accommodation, nannies, bank set up and much more. she was always available to provide personalised advice in what can be a challenging move. Couldn't recommend her highly enough!



Corporate relocation from the UK to Toronto

New Roots provided exceptional levels of customer service and professionalism throughout our dealings, providing expert guidance on neighbourhoods, amenities and childcare, along with all the steps our employees needed to take to formalize their status in Canada. New Roots harnessed technology superbly to facilitate fact finding and move management, including providing digital to-do lists, frequent web conference meetings and access to up-to-date information making their move seamlessly smooth.



Relocated from South Africa to Toronto

What truly stood out was Susan's responsiveness and unwavering support. She was always just a message, phone call or email away, promptly addressing any concerns or questions I had. Her friendly and approachable demeanor made the entire transition smoother and less daunting. I highly recommend her services and New Roots to anyone considering relocation to Toronto. Susan is a true professional who goes above and beyond to ensure her clients have a positive and stress-free experience,



Relocated from Germany to Ottawa

“New Roots Relocation is a great company. They are very knowledgeable about the whole moving process, and their experience was very helpful, making my relocation much more straightforward. It gave me the peace of mind that I needed.”



Relocated from The Netherlands to Halifax

New Roots helped us with our move from the Netherlands to Canada (Halifax). Very knowledgeable and great support. Thanks to Susan's help, no stress whatsoever during this move with a family with young children. Everything was arranged; apartment, nanny, transportation, and multiple checklists. Highly recommend!



Relocated from Bangladesh to Toronto

Susan assisted with our settling in when we moved in September 2022 as a family of 3. I highly recommend her services for her pleasant personality, detailed work ethics and knowledge about the city.  She could be the ultimate solution for you from getting your Subway card set up to finding your desired home/location.



Corporate relocation from the US to Toronto

Susan is truly outstanding and the epitome of professionalism. I needed help in supporting one of my employees who was relocating from the US to Toronto with their move, and Susan and New Roots were fantastic. It was clear from the intake and the questions asked that she knew all the key decision factors and pain points that someone relocating would need to consider, half of which had not occurred to me at all. She kept me updated all along the process on her discussions with my employee and his family, and on the general status. The feedback from my employee and his partner was that she was knowledgeable, proactive, provided weekly updates and leads, and took the time to meet them and understand both their needs and family requirements. We were all very satisfied and I would not hesitate to work with Susan again.

Call us today to find out how we can help create a seamless relocation experience for you, your family, or your business.